Privacy Policy

This Privacy Policy describes how Goodhope Healthcare and Home Health Services, Inc. ("Company," "we," "us," or "our") collects, uses, protects, and discloses information when you access or use our website and related services (the "Service"). It also explains your privacy rights and how applicable laws protect you.

By using the Service, you consent to the practices described in this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined below. These definitions apply whether the terms appear in singular or plural form.

Definitions

Account: A unique account created for you to access parts of our Service.
Affiliate: An entity that controls, is controlled by, or is under common control with the Company.
Company: Goodhope Healthcare and Home Health Services, Inc., 3631 Municipal Drive, McHenry, IL 60050.
Cookies: Small files placed on your device to improve website functionality and user experience.
Country: United States (Illinois).
Device: Any device capable of accessing the Service.
Personal Data: Information that identifies or relates to an identifiable individual.
Service: The Company website and related online services.
Service Provider: A third party that processes data on behalf of the Company.
Usage Data: Data collected automatically from use of the Service.
Website: www.goodhopehhs.com
You: The individual or legal entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect personally identifiable information, including but not limited to:

First and last name
Email address
Phone number
Mailing address
Usage Data

Usage Data

Usage Data may include IP address, browser type, pages visited, time and date of visits, device identifiers, and diagnostic data.

When accessing the Service via a mobile device, we may collect information such as mobile device type, operating system, browser type, and IP address.

Tracking Technologies and Cookies

Cookie Types

Essential Cookies: Required for website operation and security.
Acceptance Cookies: Record cookie consent preferences.
Functionality Cookies: Remember user preferences.

You may disable cookies in your browser; however, some features of the Service may not function properly.

Use of Your Personal Data

The Company may use Personal Data to:

Provide and maintain the Service
Manage user accounts
Perform contractual obligations
Communicate with you regarding services and updates
Respond to inquiries and requests
Improve services, marketing, and user experience
Comply with legal obligations

Mobile Messaging Privacy (SMS Compliance – CR6002)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All mobile opt-in data, including phone numbers and SMS consent, is used solely for the purpose of providing the services described and will not be sold, rented, shared, or disclosed to any third parties or affiliates.

Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates.

This provision applies specifically to SMS and mobile communications and does not limit the use of service providers acting solely as data processors on our behalf.

Sharing of Your Personal Data

We may share Personal Data in the following circumstances:

With Service Providers: Only as necessary to operate the Service and under contractual confidentiality obligations.
Business Transfers: In connection with mergers, acquisitions, or asset sales.
Legal Obligations: When required by law or valid governmental requests.
With Consent: When you explicitly authorize disclosure.

Mobile opt-in data is expressly excluded from all sharing categories above.

Retention of Data

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Usage Data is retained for internal analysis and security purposes.

Transfer of Data

Your information may be processed outside your state or jurisdiction. By using the Service, you consent to such transfers, provided adequate safeguards are in place.

Your Rights

You have the right to:

Access, update, or delete your Personal Data
Request corrections
Withdraw consent where applicable

Requests may be submitted using the contact information below. Certain data may be retained where legally required.

Disclosure of Personal Data

Business Transactions

If the Company undergoes a merger or sale, Personal Data may be transferred with notice.

Law Enforcement and Legal Requirements

We may disclose Personal Data to comply with legal obligations or protect rights, safety, or property.

Data Security

We implement commercially reasonable safeguards to protect Personal Data. However, no electronic transmission or storage method is completely secure.

Children’s Privacy

The Service is not intended for individuals under 13 years of age. We do not knowingly collect data from children under 13.

Links to Other Websites

We are not responsible for the privacy practices of third-party websites linked through our Service.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective upon posting with an updated revision date.

Contact Us

If you have questions about this Privacy Policy:

Email: goodhopehhs@yahoo.com
Phone: (815) 344-9268

Good Hope Healthcare and Home Health Services, Inc.